Terms & Conditions — vw180

01 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

02 Eligibility

Use of the vw180 Platform is subject to the following eligibility requirements, which must be satisfied at the time of registration and at all times during which a Player maintains an active Account:

• You must be a natural person (individual), not a corporation or other legal entity.
• You must be a resident of Indonesia and at least 21 years of age. This age restriction is a firm requirement and will be enforced through KYC verification.
• You must have full legal capacity to enter into a binding contract under the laws applicable to your jurisdiction of residence.
• You must not be located in, or accessing the Platform from, a Prohibited Jurisdiction at the time of registration or any subsequent use.
• You must not be an existing vw180 account holder. Only one Account per person, per household, and per shared device or IP address is permitted.
• You must not be an employee, contractor, agent, director, or officer of vw180, or a family member of such a person, unless vw180 has provided written consent.

03 Account Registration

To access the full features of the vw180 Platform, you must register an Account. By completing the registration process, you represent and warrant the following:

• All information provided during registration — including your full name, date of birth, national identity number (NIK from your KTP), residential address, email address, and phone number — is accurate, current, and complete.
• You will maintain the accuracy of this information and promptly update your Account details if any information changes.
• You will create a unique, strong password for your Account and will not share your login credentials with any other person.
• You understand that you are solely responsible for all activity carried out through your Account, whether or not you authorized it.

vw180 reserves the right to decline any registration application at its sole discretion, without obligation to provide reasons. Approval of registration does not constitute acceptance of any wager or guarantee of continued account access.

04 KYC & Identity Verification

vw180 operates a mandatory Know Your Customer (KYC) verification process in accordance with internationally recognized anti-money laundering (AML) and counter-terrorism financing (CTF) standards. All Players must complete KYC verification before making their first withdrawal. vw180 may also request KYC at any point during the account lifecycle.

4.1 Documents Required

• Government-Issued Photo ID: A clear, full-color image of your Kartu Tanda Penduduk (KTP — Indonesian National Identity Card). All four corners must be visible and all text must be legible.
• Proof of Address: A recent utility bill, bank statement, or official government correspondence issued within the last 90 days, showing your full name and residential address.
• Selfie Verification: A photograph of you holding your KTP alongside a handwritten note reading "vw180" and the current date.
• Payment Method Verification: Where requested, evidence of ownership of the bank account or e-wallet used for deposits (e.g., a screenshot of your BCA mobile banking showing your name and account number).

4.2 Processing Time

Standard KYC verification is completed within 1 to 24 hours of receiving all required documentation. Players will receive an in-app notification and email confirmation upon approval. If additional documentation is required, a member of the vw180 compliance team will contact the Player directly via live chat.

4.3 Consequences of Failed Verification

If a Player fails to provide satisfactory KYC documentation within 30 days of a request, vw180 reserves the right to suspend the Account and restrict all withdrawal activity until verification is completed. If documentation is found to be fraudulent or misleading, the Account will be permanently closed and all Funds withheld pending further investigation.

05 Deposits

All deposits on the vw180 Platform are processed in Indonesian Rupiah (IDR). The following terms apply to all deposit transactions:

• The minimum single deposit amount is Rp 10.000.
• Deposits must be made from a payment method registered in the Player's own name. Third-party deposits are strictly prohibited.
• Accepted deposit channels include: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata (bank transfer); and OVO, DANA, GoPay, ShopeePay, LinkAja (e-wallet).
• vw180 does not charge fees on deposits; however, your bank or e-wallet provider may apply its own transaction charges, for which vw180 bears no responsibility.
• Deposits are typically credited to a Player's Account within 5 minutes of confirmation by the payment provider. Any delays beyond 30 minutes should be reported to customer support with proof of transaction.
• vw180 reserves the right to refuse or reverse any deposit that it suspects is connected to fraudulent activity, money laundering, or any other prohibited conduct.

06 Withdrawals

Players may request a withdrawal of Available Funds (real-money balance, excluding unwagered Bonus Funds) at any time, subject to the following conditions:

• The minimum withdrawal amount is Rp 50.000 per transaction.
• The maximum withdrawal amount is Rp 50.000.000 per transaction. Players wishing to withdraw larger amounts should contact support to arrange a structured payout schedule.
• Withdrawals must be directed to a payment method registered in the Player's own name and previously used for at least one deposit on the Account.
• KYC verification must be completed before the first withdrawal can be processed.
• E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) are typically processed within 3 minutes. Bank transfer withdrawals are typically processed within 15 minutes. Quoted times are averages and are not guaranteed.
• vw180 does not charge withdrawal fees. Any fees applied by a receiving bank or e-wallet are the responsibility of the Player.
• Withdrawal requests may be subject to additional verification checks, particularly for large amounts or where unusual account activity has been flagged.

07 Bonuses & Promotions

vw180 offers promotional bonuses from time to time, including but not limited to welcome bonuses, reload bonuses, cashback offers, and free spin credits. All bonuses are subject to the following general terms, supplemented by any specific terms published alongside the relevant promotion:

7.1 General Bonus Terms

• Bonuses are available to eligible, fully verified Players only. A Player must have completed KYC verification before any Bonus Funds are credited.
• Unless otherwise stated, all Bonus Funds are subject to a 30x wagering requirement calculated on the bonus amount. For example, a bonus of Rp 200.000 requires a total wagering turnover of Rp 6.000.000 before the bonus (and any associated winnings) may be withdrawn.
• Wagering requirements must be met within 30 calendar days of the Bonus Funds being credited. Bonus Funds that remain unwagered after this period will be forfeited.
• Not all game types contribute equally to wagering requirements. Sports betting typically contributes 100%; slots 100%; live casino games 20%; table games (Baccarat, Roulette, Blackjack) 10%. Specific contribution rates for each promotion will be published in the relevant promotion's terms.
• Only one welcome bonus may be claimed per Player, per household, and per IP address.

7.2 Bonus Abuse

vw180 employs automated systems to detect patterns of bonus abuse, including but not limited to: low-risk arbitrage betting designed to clear wagering requirements with minimal variance, use of multiple accounts to claim the same promotion, collusion between players, and systematic exploitation of promotional rules. Any Player found to be engaging in bonus abuse will have their Account suspended, all Bonus Funds forfeited, and real-money deposits returned at vw180's discretion.

08 Betting & Gaming Rules

The following general rules apply to all betting and gaming activity on the vw180 Platform:

• All bets are final once confirmed. vw180 does not accept cancellation requests for confirmed wagers except where explicitly permitted by specific game or event rules.
• In the event of a technical fault, disconnection, or platform error that affects the outcome of a game or bet, vw180 reserves the right to void the relevant transaction and refund the staked amount to the Player's Account.
• vw180 reserves the right to void, suspend, or refuse any bet it determines to have been placed in error, in breach of these Terms, or in connection with any form of fraud or manipulation.
• Odds, lines, and game outcomes are determined by the relevant provider's certified systems. Where a pricing error is identified — including but not limited to manifestly incorrect odds — vw180 reserves the right to cancel affected bets and refund stakes, even after a settlement has been applied.
• All slot, table game, and live casino outcomes are governed by certified Random Number Generation (RNG) technology and are subject to independent payout-percentage audits. vw180 does not interfere with or modify game outcomes.
• The sabung ayam (traditional Indonesian cockfighting) and live arcade game categories are subject to their own provider-specific rules available within each game's help section.

09 Prohibited Conduct

The following conduct is strictly prohibited on the vw180 Platform and may result in immediate Account suspension, permanent termination, and forfeiture of all Funds:

• Providing false or misleading information during registration or at any subsequent point, including during KYC verification.
• Registering or operating more than one Account on the Platform.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform, place bets, or exploit promotional offers.
• Engaging in any form of match-fixing, result manipulation, or insider betting.
• Using the Platform for money laundering, terrorist financing, or any other illegal financial activity.
• Exploiting software bugs, glitches, or pricing errors to generate artificial winnings.
• Attempting to access another Player's Account without authorization.
• Harassing, threatening, or abusing vw180 staff or other platform users.
• Using VPN, proxy services, or other technical means to access the Platform from a Prohibited Jurisdiction.

10 Limitation of Liability

To the maximum extent permitted by applicable law, vw180 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenues, anticipated savings, or business opportunities.
• Loss of data, goodwill, or reputation.
• Financial losses incurred as a result of gambling activity on the Platform.
• Platform unavailability, downtime, or technical failures outside vw180's reasonable control.
• Unauthorized access to your Account resulting from your failure to maintain credential security.

In no event shall vw180's total aggregate liability to any Player exceed the total amount of real-money deposits made by that Player to their Account in the 90-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for fraud, willful misconduct, or any form of liability that cannot be excluded under applicable law.

11 Privacy & Data Protection

vw180 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you acknowledge that you have read the Privacy Policy and consent to the data practices described therein.

In summary, vw180 collects personal data for the purposes of account management, KYC compliance, payment processing, fraud prevention, and customer support. We do not sell personal data to third parties. Data is retained for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

For any questions about your personal data, please contact: [email protected] (plain text — not a clickable link).

12 Suspension & Termination

12.1 Suspension by vw180

vw180 reserves the right to suspend or restrict an Account at any time and without prior notice in the following circumstances:

• Suspected breach of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Suspicious financial activity or patterns consistent with fraud, money laundering, or bonus abuse.
• Receipt of a complaint, legal notice, or regulatory instruction relating to the Account.
• At the request of a recognized responsible gaming body or self-exclusion registry.

12.2 Voluntary Account Closure

A Player may request the closure of their Account at any time by contacting vw180 customer support via live chat or email. Upon receipt of a valid closure request, vw180 will process the closure within 48 hours and return any Available Funds to the Player's verified payment method, subject to standard withdrawal terms.

12.3 Self-Exclusion

Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 6 months, or permanent exclusion. Self-exclusion requests are processed immediately and are irrevocable for the selected period. For details, see our Responsible Gaming page.

13 Amendments to These Terms

vw180 reserves the right to modify, update, or replace these Terms & Conditions at any time. When material changes are made, vw180 will provide reasonable advance notice via email to the address registered on the Account and/or a prominent notice on the Platform. The effective date of any revision will be clearly stated at the top of the updated document.

Continued use of the vw180 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and request Account closure.

14 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with internationally accepted principles of contract law, with reference to the laws and regulations under which vw180 holds its operating license.

In the event of any dispute arising from or relating to these Terms or your use of the vw180 Platform, the parties shall first attempt to resolve the matter through good-faith negotiation. If negotiation fails within 30 days, either party may refer the dispute to binding arbitration under the rules of a mutually agreed arbitral institution.

Nothing in this clause prevents either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction where necessary to protect its rights or property.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your Account, please contact the vw180 support team through any of the following channels:

• Live Chat: Available 24/7 directly on the vw180 Platform.
• Email: [email protected] (plain text — not a clickable link). Response within 4–12 hours on business days.
• WhatsApp: +62 811 0000 1800 (plain text — not a clickable link). Available 07:00–24:00 WIB.
• Responsible Gaming Enquiries: [email protected] (plain text — not a clickable link).